Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Rishworth | GPhC Registered Online Pharmacy | GPhC No. 9012511

Last updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Rishworth collects, uses, and safeguards your information in accordance with UK GDPR and applicable data protection law.

1. Who We Are

Pharmacy Weight Loss Rishworth is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) based in Rishworth, UK. We act as the data controller for all personal information collected through our services.

2. Data We Collect

When you use our services, we may collect the following information:

• Personal details: Full name, date of birth, gender, and contact information including address, email, and phone number.
• Health and medical information: Medical history, current medications, weight, BMI, and other clinical data required to safely provide weight loss treatment.
• Payment information: Billing details processed securely through our payment provider. We do not store full card details.
• Technical data: IP address, browser type, device information, and pages visited on our website.
• Communication records: Emails, messages, or enquiries you send to us.

3. How We Use Your Data

We use your personal and medical data to:

• Assess your suitability for weight loss treatment and process your consultation safely.
• Dispense and arrange delivery of approved medications (delivered within 1 working day of pharmacist approval).
• Communicate with you about your treatment, orders, and appointments.
• Comply with our legal and regulatory obligations as a GPhC registered pharmacy.
• Maintain accurate medical and dispensing records as required by pharmacy law.
• Improve the quality and safety of our services.

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and for health data, the provision of healthcare under Schedule 1 of the Data Protection Act 2018.

4. Cookies

Our website uses cookies to ensure it functions correctly and to improve your experience. Cookies are small text files stored on your device.

We use:

• Essential cookies: Necessary for the website to operate and cannot be disabled.
• Analytics cookies: Help us understand how visitors use our site so we can improve it. These are only placed with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Disabling essential cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:

• Delivery providers: To arrange dispatch and delivery of your medication.
• Payment processors: To handle transactions securely.
• IT and platform providers: Who support the operation of our website and clinical systems, bound by strict data processing agreements.
• Healthcare professionals: Where referral or clinical collaboration is required for your safety.
• Regulatory bodies: Such as the GPhC or NHS, where we are legally required to share information.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance, or longer where required by law. Financial records are kept for 6 years. You may request details of our full retention schedule by contacting us.

7. Data Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our systems are encrypted and access to sensitive data is strictly controlled.

8. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections, ask for erasure in certain circumstances, restrict or object to processing, and request data portability. To exercise any of these rights, please contact us directly. We will respond to all data-related requests within 48 hours of receipt.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Rishworth
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.